Privacy Policy

www.cranbornewoodentoys.co.uk – Privacy Policy

 

www.cranbornewoodentoys.co.uk is the online trading name of Cranborne House Limited which is a company registered in England and Wales (Company Number: _________) with its registered office at _________________.

 

www.cranbornewoodentoys.co.uk  ("We") are committed to protecting and respecting your privacy.

 

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), and the 2018 GDPR Regulations, the data controller is Cranborne House Limited which is a company registered in England and Wales (Company Number: _3651307________) with its registered office at ___Arden Kendall Accountants, Watton_____________________________________.

  1. Information we may collect from you

1.1 We may collect and process the following data about you:

  1. Information that you provide by filling in forms on our Website www.cranbornewoodentoys.co.uk . This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.

  2. If you contact us, we may keep a record of that correspondence which will be kept only until the matter is resolved or the goods are posted. 

  3. Details of transactions you carry out through our Website and of the fulfilment of your orders.

2. IP addresses

2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

3. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Website. 

4. Where we store your personal data

4.1 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

4.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted via paypal. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the information

5.1 We use information held about you in the following ways:

5.1.1 To ensure that content from our Website is presented in the most effective manner for you and for your computer.

5.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

5.1.3 To carry out our obligations arising from any contracts entered into between you and us.5.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone.

5.3 If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

5.6 We do not disclose information about identifiable individuals to advertisers.

6. Disclosure of your information

If www.cranbornewoodentoys.co.uk or  Cranborne House Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or Terms and Conditions of Supply and other agreements; or to protect the rights, property, or safety of www.cranbornewoodentoys.co.uk  or Cranborne House Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7. Your rights

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the details on the Contact Us page on the Website.

8. Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. 

9. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

10. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to us by email on info@cranbornehouse.co.uk